Jack is an Aboriginal man who lives in an aged care home in a remote area. Jack is concerned about the activities available at the home. Jack contacted the Older Persons Advocacy Network to discuss his concerns.
Jack said that he would like to go out to country on more outings such as fishing, shopping or visiting other communities for the day.
With Jack’s permission the advocate arranged a face to face meeting with the Director of Nursing (DON). The DON explained that the aged care home’s bus had been broken, but it was now fixed. The DON agreed to discuss with all the residents at the next residents’ meeting the type of outings they would like and would arrange outings when and if there were adequate staff on duty.
Jack was satisfied with this outcome. When the advocate followed up with Jack later, Jack informed them that the home had taken on board the residents’ feedback and were now offered fishing trips, trips to other communities and a movie/pizza night once a month.