On behalf of the Department of Health and Aged Care, Australian Healthcare Associates (AHA) is evaluating advocacy services delivered by OPAN and its network members under the National Aged Care Advocacy Program (NACAP).
The NACAP is an Australian Government program that provides free and confidential advocacy support to older people and their representatives. It also helps aged care staff understand their responsibilities and the aged care rights of the people in their care. The NACAP is managed by the Older Persons Advocacy Network (OPAN) and delivered by 9 member organisations nationwide.
Read or download the information sheet below, which tells you about the evaluation and what is involved, to help you decide if you want to take part.
Participating in this evaluation is voluntary. If you don’t wish to take part, you don’t have to. If you do decide to take part, you can change your mind at any time.
What is this evaluation about?
The evaluation is exploring:
- how NACAP services are being delivered across Australia
- how effective these services are in meeting the needs of older Australians
- how NACAP services could be improved in the future.
Completing any or all of the survey tells us that you understand the information you’ve been given about the evaluation, are willing to take part, and agree to us using the information you provide to address the project’s objectives.