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Our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Understanding home care packages

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Home care packages are a government funded option for care and coordinated support at home for older people across Australia. Packages are categorised by the level of care and services required. They should be flexible and centred around the needs and wants of the older person.

Home care package costs and contributions are complex, and statements can be confusing. Join our panel of experts to navigate these complexities and learn how you can make the most of your home care.

This webinar covers:

  • accessing a home care package
  • making the most of your home care package
  • answers to the most common concerns and queries relating to home care package costs
  • raising issues with providers
  • how to self manage your home care package.

The panel hosted by Caroline Baum includes:

  • Kate Thomson – Financial Advocate, Advocare (Western Australia member)
  • Heidri Brook – Senior Practitioner, Financial Advocate , Aged and Disability Advocacy Australia (Queensland member)
  • Lesley Forster – Member, Older Persons Advocacy Network’s National Older Persons Reference Group
  • Jane Floyd – a Home Care Specialist with Aged & Community Care Providers Association

Webinar resources

My Aged Care resources:

Department of Health and Aged Care resources: