To self-advocate means to speak up for yourself about your rights, your needs, and what is important to you. To speak up for yourself and others about aged care services, you need to know what you can reasonably expect from those who deliver them. Information about your rights – and the rules and regulations that apply to service providers – is key. Professional aged care advocates frequently use tools like the Charter of Aged Care Rights and the Aged Care Quality Standards to resolve problems. You can, too. When something is not right, or not working for you, it’s okay to speak up.
Order a print booklet of the Self-advocacy toolkit.