Webinar: Living with Dementia during COVID-19 and how we all can help

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Please watch the below training video then proceed to the quiz.

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OPAN is a national network of 9 service delivery organisations across Australia and the National Secretariat. OPAN ensures a national voice and consistent advocacy across Australia. What is their role?*
- Each service delivery organisation provides individual advocacy support for people receiving aged care services and/or their representative.
- Services are free, independent and confidential.
- Standing alongside an individual, ensuring their voice is heard and supporting them to raise their concerns and issues.
- All the above.

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Question: OPAN is a national network of 9 service delivery organisations across Australia and the National Secretariat. OPAN ensures a national voice and consistent advocacy across Australia. What is their role?

Each service delivery organisation provides individual advocacy support for people receiving aged care services and/or their representative.
Services are free, independent and confidential.
Standing alongside an individual, ensuring their voice is heard and supporting them to raise their concerns and issues.
Correct Answer: All of the above.

What is advocacy?*
- Advocacy is the process of standing behind, beside and before someone supporting them to understand and exercise their rights.
- Advocacy is the process of telling someone what to do.
- Advocacy is the process of setting rules for a group of people.
- Advocacy is the process of listening to someone and telling them to talk to someone that knows more.

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Question: What is advocacy?

Correct Answer: Advocacy is the process of standing behind, beside and before someone supporting them to understand and exercise their rights.
Advocacy is the process of telling someone what to do.
Advocacy is the process of setting rules for a group of people.
Advocacy is the process of listening to someone and telling them to talk to someone that knows more.

How was OPAN able to support Alice?*
- OPAN could not support Alice as she lived at home.
- OPAN supported Alice by teaching her how to cook her meals on a gas cooker.
- OPAN supported Alice to live at home independently by linking her to aged care services and supports.
- OPAN supported Alice by encouraging her to move into residential care.

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Question: How was OPAN able to support Alice?

OPAN could not support Alice as she lived at home.
OPAN supported Alice by teaching her how to cook her meals on a gas cooker.
Correct Answer: OPAN supported Alice to live at home independently by linking her to aged care services and supports.
OPAN supported Alice by encouraging her to move into residential care.

What can you do if you feel the rights of an older person are not being upheld?*
- Inform/provide them with the Charter of Aged Care Rights or OPAN brochure.
- Inform/provide them that they have the right to be treated with dignity and respect.
- Inform your CVS Program Coordinator about any concerns you have.
- All of the above.

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Question: What can you do if you feel the rights of an older person are not being upheld?

Inform/provide them with the Charter of Aged Care Rights or OPAN brochure.
Inform/provide them that they have the right to be treated with dignity and respect.
Inform your CVS Program Coordinator about any concerns you have.
Correct Answer: All of the above.

There are 7 types of Elder Abuse. Tick all of the following which are forms of abuse.*
- Forced isolation including restricting or stopping social contacts with others.
- Encouraging an older person to eat a balanced diet and taking them out for a walk.
- Illegal or improper use of person’s money or assets
- Language or actions that intimidate, cause fear of violence, isolation or feelings of powerlessness.

Correct! Well done, please continue.

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Question: There are 7 types of Elder Abuse. Tick all of the following which are forms of abuse.

Correct Answer: Forced isolation including restricting or stopping social contacts with others.
Encouraging an older person to eat a balanced diet and taking them out for a walk.
Correct Answer: Illegal or improper use of person’s money or assets.
Correct Answer: Language or actions that intimidate, cause fear of violence, isolation or feelings of powerlessness.

Correct! Well done, you got all of the true or false questions right, please continue.
You got some of the true or false questions incorrect! Review the questions and correct answers then continue.
Question: Unexplained behaviour changes e.g. Withdrawal, sadness, fear or anxiety

Correct Answer: True
Question: Watching a boring tv show

Correct Answer: False
Question: Unexplained injuries or bruising

Correct Answer: True
Question: Supporting an older person to choose who visits them

Correct Answer: False
Question: Providing nutritious food daily to an older person

Correct Answer: False
Question: Unexplained soreness or infections

Correct Answer: True
Question: Unexplained weight and health changes

Correct Answer: True
Question: Poor hygiene

Correct Answer: True

As a CVS Visitor and you are concerned about potential Elder Abuse you must: (tick all correct responses)*
- Ignore the situation
- Not ignore the situation
- If you feel comfortable, and it is safe to do so, ask the older person are they OK, ensuring they understand you will respect their privacy
- Raise your concerns with your CVS Program Coordinator as soon as possible

Correct! Well done, please continue.

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Question: As a CVS Visitor and you are concerned about potential Elder Abuse you must: (tick all correct responses)

Ignore the situation
Correct Answer: Not ignore the situation
Correct Answer: If you feel comfortable, and it is safe to do so, ask the older person are they OK, ensuring they understand you will respect their privacy
Correct Answer: Raise your concerns with your CVS Program Coordinator as soon as possible

Webinar: Living with Dementia during COVID-19 and how we all can help

Webinar: Living with Dementia during COVID-19 and how we all can help

Please enter your details to register for the training. We will send your certificate to your email address when you have completed the training.

Correct! Well done, please continue.

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True or False - Which of the following may be examples of Elder Abuse?

Correct! Well done, you got all of the true or false questions right, please continue.

You got some of the true or false questions incorrect! Review the questions and correct answers then continue.

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Congratulations! You have completed the Aged Care Advocacy and the Community Visitors Scheme training

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