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The Aged Care Advocacy Line will be closed on Good Friday 3 April and Easter Monday 6 April, with services operating on Easter Saturday 4 April from 10am-4pm.

Informal aged care supporters

Registered supporters with My Aged Care

Current and planned substitute decision-makers

Aged care restrictive practice substitute decision-makers

Other supporters

Registered supporters with My Aged Care

If you want to, you can register your supporters with My Aged Care. These are called ‘registered supporters’. You can read more about registered supporters in this Toolkit in the ‘Choosing your supporters’ section.

If you are a representative (regular or authorised) or an older person with a regular representative and don’t want to transition to a new supporter relationship, you can opt out by calling My Aged Care or through your Online Account (if you are able) by 31 October. You can read more about this here on the My Aged Care website.

Supporters can be registered with My Aged Care after 1 November 2025 by contacting My Aged Care.

Important links

My Aged Care contact details:
P: 1800 200 422
In person at a Services Australia service centre where you can get face-to-face help to upload your documents into My Aged Care.

Add registered supporters with my aged care