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Diversity workshops

Who's missing?: Planning for Diversity

Plan, deliver and report with confidence. OPAN’s free Who’s Missing: Planning for Diversity workshops support aged care providers to meet their compliance requirements under the new Aged Care Act. Currently rolling out across Australia, this free training equips you to better plan, deliver and report on building a diverse and inclusive environment for older people and aged care workers.

Upcoming workshops

State/Territory	Location	Workshop dates
NSW	Sydney, Novotel Darling Square	1–2 Jul 2026
VIC	Melbourne Metro, Mercure Melbourne Southbank	15–16 Jul 2026
VIC	Geelong, Rydges Geelong	22–23 Jul 2026
NSW	Newcastle, Quest Newcastle West	29–30 Jul 2026
VIC	Mornington (Frankston), Functions by the Bay	5–6 Aug 2026
VIC	Traralgon, The Century Inn	12–13 Aug 2026
VIC	South Yarra, The Olsen	19–20 Aug 2026
ACT	Canberra, Rydges Canberra	26–27 Aug 2026
NSW	Wagga Wagga, Mercure Wagga Wagga	2–3 Sep 2026
NSW	Ballina, Ballina Byron Islander Resort	9–10 Sep 2026
NSW	Griffith, Quest Apartments Griffith	16–17 Sep 2026

Explore workshop

Why should you attend?

Meet your reporting obligations under the Aged Care Act 2024 Rule 166-710 1(c) and equip your team to better understand and cater to diversity, both in care recipients and the workforce.

Who is this training for?

This workshop series is tailored for

What providers are saying

97.6%

felt more equipped to identify access barriers

95%

felt more competent in planning for diversity

These workshops acted as a catalyst for a significant cultural and mindset shift within our team. They played an essential role in facilitating the intergration of diversity plans and change into our processes and services.

Workshop participant

Most valuable take away for me in this workshop is how this workshop brought me back to how important diversity is for each resident and how diversity is not just about from whether they are indigenous or nationality. The workshop helped me to think more

SA workshop participant

There were so many valuable elements to this workshop. Firstly, the facilitation was fabulous. Engaging, warm and so knowledgeable. Content was relevant and meaningful, activities were worthwhile and informative.

WA workshop participant

What's new?

Bring Planning for Diversity workshops to your organisation

Have you attended a Planning for Diversity session before or would you like to host a Planning for Diversity workshop at your organisation? Submit your Expression of Interest to explore tailored onsite workshops that support your staff and strengthen diversity and inclusion across your organisation.

Workshop modules

The following modules will be covered.

This practical, interactive 2-day workshop series is coming to your state/territory.

Understanding your community

Using stakeholders/data to understand your community, collecting information from older people about their identity.

Promoting service accessibility

Individual, organisational and cultural/ social influences, barriers to service access and their impact on older people.

Opportunities to act

Eight areas to target in relation to Aged Care Quality and Safety Standards.

The diversity planning process

Setting goals, monitoring progress, example templates for policy and procedures.

Light refreshments and lunch will be served at each day of the workshop.

Resources

Diversity groups defined

Did you know there are 13 diversity groups defined in the new Aged Care Act?

Aboriginal or Torres Strait Islander persons, including those from stolen generations
Veterans or war widows
People from culturally, ethnically and linguistically diverse backgrounds
Financially or socially disadvantaged
People who are experiencing or at risk of homelessness
Parents and children who are separated by forced adoption or removal
Adult survivors of institutional child sexual abuse
Care leavers, including Forgotten Australians and former child migrants placed in out of home care
Lesbian, gay, bisexual, trans/transgender or intersex or other sexual orientations or are gender diverse or bodily diverse
People with disability or mental ill health
People who are neurodivergent
People who are deaf, deafblind, vision impaired or hard of hearing
People who live in rural, remote or very remote areas