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If you require urgent information outside of OPAN’s hours, including general information about aged care, contact My Aged Care on 1800 200 422, or click here to visit their website. They will be open from 8am – 8pm this Saturday and Sunday.

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Call the Aged Care Advocacy Line, our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Notice: We’re updating this website to reflect changes under the new Aged Care Act, commencing 1 November 2025

Supported decision-making toolkit

Your decisions, your care - know your rights and options

Everyone has the right to make decisions about their life, including the support and services they receive from aged care. Some older people may want and need support to make these decisions. Explore the topics below to start.