Your aged care rights
To understand what you can reasonably expect from your aged care, you need to know your rights – and the rules and regulations that apply to government-funded service providers.
Professional aged care advocates frequently use tools like the Charter of Aged Care Rights and the Aged Care Quality Standards to resolve problems. You can, too.
When something is not right, or not working for you, it’s okay to speak up.
OPAN's Self-advocacy toolkit
Learn more about your aged care rights and how to speak up, by having the right information to get the care and support you need.
Chat with us - 1800 700 600
Speak to an advocate for information or support in relation to your government-funded aged care services. Our operating hours are 8am–8pm Monday to Friday and 10am–4pm on Saturdays.
Book free education and information sessions
OPAN provides free education and information sessions about aged care advocacy, aged care rights and abuse prevention for staff, older people and their families.
Order printed resources
We have developed a suite of free resources to inform older people about their rights and the role advocates play in resolving issues with aged care providers.
