Free online training
Talk to Us First
Talk to Us First is a free, short education program dedicated to supporting aged care providers and professionals to understand the role of aged care advocacy and supporting older people, their families and representatives who may need our help. Undertaking this training will support aged care providers and professionals to meet the Aged Care Quality Standards 6 ensuring older people feel safe, encouraged, and supported to give feedback or make a complaint.
This short training is self-paced and accessible online at all times, or as set by your manager. It can be completed within 30 -45 minutes. After reading and watching the course content, there is a short quiz and feedback form