Your right to receive visitors
Aged care residents should now have access to one visitor at all times.
According to the revised Industry Code for Visiting in Aged Care Homes (see below), restrictions should only occur:
- when a COVID-19 outbreak occurs in your home
- when there are high levels of COVID-19 in your local community (directed by state or territory government officials)
- If restrictions are in place, an Essential Visitor should still be allowed to visit you. This includes lockdown periods.
What is an Essential Visitor?
Essential Visitors include:
- Partner in Care: A Partner in Care is a person who frequently visits a resident in aged care to provide companionship and routine care, such as support with meals. A Partner in Care may be a family member, friend or representative. For further information read the partnerships in care factsheet from the Aged Care Quality and Safety Commission.
- Named Visitor: If you don’t have a Partner in Care, you may nominate one person to be a Named Visitor. A Named Visitor can include a family member, friend, volunteer or power of attorney.