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Call the Aged Care Advocacy Line, our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm
Home Ready to Listen

Ready to Listen

An estimated 50 sexual assaults take place in residential aged care in Australia every week. Older people also experience sexual assault in their own homes. The trauma they experience is compounded by the lack of education for service providers.

The Ready to Listen project aims to build the skills and capacity of residential aged care service providers to better respond to – and prevent – sexual assault in residential aged care.

The project was funded by the Department of Health and led by the Older Persons Advocacy Network, in partnership with  Celebrate Ageing  and the  Older Women’s Network, New South Wales.

Map Guidelines

At the heart of the Ready to Listen project is a MAP (myths, facts and practical strategies). It outlines 10 ways in which residential aged care service providers can improve their responses to – and prevent – sexual assault. The guidelines are a framework for improving responses to and preventing sexual assault in residential aged care.

Ready to Listen resources

Download resources by expanding the sections below.

A poster with definitions and the prevalence of sexual assault, with space to add your own care home details.

Poster for service providers:

Information and education are provided to ensure staff, residents and families understand resident’s sexual rights and responsibilities and staff rights and responsibilities in this context.

The Ready to Listen Charter of sexual rights and responsibilities:

Considerations relating to sexual consent and preventing sexual assault in residential aged care:

The physical and psychological indicators of sexual assault are understood and prompt staff to identify whether sexual assault has occurred.

Watch the video on indicators of sexual assault – featuring Dr Catherine Barrett and Professor Ann Burgess

The impacts of sexual assault are understood and prompt staff to implement strategies to support victims/survivors and prevent sexual assault.

Watch the workshop to:

  • understand changes to reporting sexual assault under the Serious Incident Response Scheme (SIRS)
  • differentiate between Priority 1 and 2 reports
  • understand the physical and psychological impacts of sexual assault.
Staff understand and comply with reporting requirements under SIRS and understand when sexual assault should be reported to the police.

A guide for service providers on reporting to the police:

Reporting poster for service providers:

Watch the seminar here to understand:

  • the implications of these for reporting sexual assault to SIRS
  • the legal responsibilities of service providers related to sexual assault
  • how, when and why to report sexual assault in residential aged care to the Police.

Staff support victim/survivors who disclose sexual assault, provide information on sexual assault and advocacy services, and ensure immediate safety.

Accessing sexual assault services: A guide for service providers:

Poster – Supporting victims/survivors of sexual assault in residential aged care:

When sexual activity is not okay – What to do: Information booklet for people living in residential aged care:

Sexual assault in residential aged care: Information for families:

Staff understand and implement practical strategies for communicating about sexual assault in ways that are honest, timely, ethically responsible, and professionally expected.

Open disclosure and sexual assault in residential aged care guide:

The service implements practical strategies to promote trauma informed responses that support victim/survivors, other residents and staff.

The Ready to Listen Trauma-Informed Framework for residential aged care:

Staff recognise factors that contribute to residents’ vulnerability to sexual assault and take steps to reduce this vulnerability.

The Ready to Listen Dementia MAP: Guidelines for preventing sexual assault of people living with dementia in residential aged care:

Watch the webinar:
Preventing sexual assault of people with dementia in residential aged care, featuring Theresa Flavin, advocate and activist for the rights and dignity of people living with dementia, Dr Catherine Barrett, Director, Celebrate Ageing and Yumi Lee, CEO, Older Women’s Network NSW.

Watch the video: on recognising and reducing vulnerability to sexual assault, featuring Kate Swaffer, Co-founder and Human Rights Advisor, Dementia Alliance International and Hayley Foster, CEO, Full Stop Australia.

The organisation has a sexual assault policy or guidelines and audits its service against the #ReadyToListen MAP Guidelines, to identify and make improvements.

The Ready to Listen Audit and Planning Tool for preventing sexual assault:

The Ready to Listen Policy Kit for preventing sexual assault:

Watch Dignity and Respect:
a video featuring John Quinn, a person living with dementia and Glenys Petrie

In Sickness and Health

OPAN’s Ready to Listen project partners have developed a series of resources to support care partners of people living with dementia.

Information and support services for the care partners of people living with dementia who are experiencing unwanted sexual demands.

Resource for service providers working with care partners of people living with dementia.

Facilitator eLearning program

Register for OPAN’s free eLearning facilitator course, Responding to and preventing sexual assault in Residential Aged Care aged care educators to conduct training in their residential aged care