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Call the Aged Care Advocacy Line, our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Self-advocacy toolkit

What you need to know for better aged care

Self-advocacy or speaking up means having the right information to get the care and support you need. Explore the topics below to start.

Home Self-advocacy toolkit Your aged care options Commonwealth Home Support Programme

Commonwealth Home Support Programme

The Commonwealth Home Support Programme (CHSP) provides basic support at home. You can generally access one or two services a week, which might include cleaning, meal preparation, transport, social support or help with dressing or showering.

The CHSP manual (below) has useful information about

  • your eligibility
  • determining what services are in scope
  • access to emergency CHSP services
  • wellness and reablement approaches in CHSP
  • provider responsibilities.

Documents and external links

Learn more about the Commonwealth Home Support Programme. These documents and websites offer help, strategies, and practical information. Brief descriptions are provided for each document or link.

Commonwealth Home Support Programme guide

Download the comprehensive guide from My Aged Care, explaining how the Programme helps you to receive support at home and in your daily life.

Commonwealth Home Support Programme manual

The CHSP manual provides an overview of the Commonwealth Home Support Programme (CHSP), including the service types it funds and requirements for delivering those services.

Disability Support for Older Australians Program and aged care services fact sheet

View this factsheet from The Department of Health and Aged Care which provides Information regarding the interface between the Disability Support for Older Australians Program and aged care services.

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