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Call the Aged Care Advocacy Line, our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Home Education Diversity education

Diversity education

This three-part workshop series is available to all aged care providers. It employs local, evidence-based resources to help you understand what you are doing right, and what you can do better.

Successful diversity planning requires a whole organisation approach. Everyone plays a role – from the board and executive leaders to unpaid volunteers.

The design, delivery and evaluation of services is a crucial part of this process. That’s why our training is aimed at the people in your organisation who are responsible for quality improvement, service planning and/or compliance.

Planning for Diversity helps you to:

  • differentiate your service to better engage older people and families from diverse groups
  • identify and address barriers for older people in your aged care planning region who would like to access your services but are missing out
  • demonstrate you are working towards Aged Care Quality Standards and your commitment to the Charter of Aged Care Rights
  • identify specific actions and embed diversity within Continuous Improvement Processes.

These workshops acted as a catalyst for a significant cultural and mindset shift within our team. They played an essential role in facilitating the integration of diversity plans and change into our processes and services. – Alison Saito

Further information

The following modules will be covered:

  • Module 1Understanding your community
    Using stakeholders/data to understand your community, collecting information from older people about their identity.
  • Module 2: Promoting service accessibility
    Individual, organisational and cultural/ social influences, barriers to service access and their impact on older people.
  • Module 3: Opportunities to act
    Eight areas to target in relation to Aged Care Quality and Safety Standards.
  • Module 4: The diversity planning process
    Setting goals, monitoring progress, example templates for policy and procedures.

Morning tea, lunch and afternoon tea will be provided for workshops one and two.

Workshops are rolling out across Australia, enquire about your state/territory here >