Webinar | Understanding complaints, open disclosure and more
Date: Tuesday 10 December 2024
Time: 1 – 2 pm AEDT
Join our webinar as we explore what happens when things go wrong with your aged care service, and with the help of our expert panel, delve into effective complaints handling.
Panellists:
- Louise Macleod, Complaints Commissioner, Aged Care Quality and Safety Commission
- Amina Schipp, Member, OPAN’s National Older Persons Reference Group
- Craig Gear, CEO, OPAN
- Analou Cariaga, General Manager Quality, Safety and Risk, Anglicare
Hosted by Kyle Olsen
Time:
- ACT, NSW, VIC, TAS: 1 pm
- SA: 12.30 pm
- QLD: 12 pm
- NT: 11:30 am
- WA: 10am
