Getting support or advice to seek out aged care services for the first time or work through issues with providers as they come up helps us to keep our independence and stay in control of our lives.
We can stop problems before they start simply by asking people with experience for help.
The Older Persons Advocacy Network is made up of nine state and territory member organisations that have helped thousands of people just like you to work through issues with their Australian Government-funded aged care services.
Together, we help older people understand and exercise their aged care rights, seek aged care services that suit their needs and find solutions to issues they may be experiencing with their aged care provider.
For example, we can help you to make informed decisions about the care experience you want, address issues that impact your ability to live independently in your own home, switch between services, and talk to your provider.
We call this advocacy, and it is carried out by our national team of aged care advocates.
We offer free, independent and confidential support and information to older people seeking or already using Australian Government-funded aged care services across the country, along with their families and carers.
Whether you’re living in your own home or an aged care home, we are here to listen to you and identify solutions that put your needs first, so you can stay in control of your life.