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The Aged Care Advocacy Line will be closed on Good Friday 3 April and Easter Monday 6 April, with services operating on Easter Saturday 4 April from 10am-4pm.

Informal aged care supporters

Registered supporters with My Aged Care

Current and planned substitute decision-makers

Aged care restrictive practice substitute decision-makers

Other supporters

Aged care restrictive practice substitute decision-makers

Restrictive practices in aged care include:

  • chemical restraint
  • environmental restraint
  • mechanical restraint
  • physical restraint
  • seclusion.

A restrictive practice must only be used as a last resort to prevent harm to you or others after considering how it impacts you. Aged care providers must trial and document alternative strategies prior to using any restrictive practice.

You can consent to a restrictive practice yourself, if you have capacity to do so.

A RPSDM for you may also be appointed under state or territory law, if you no longer have capacity to consent to restrictive practices.

Or, you can nominate another person, or group of people, to consent to restrictive practices on your behalf if you don’t have capacity to give that consent. These people are known as restrictive practice nominees in the Aged Care Act and are a type of restrictive practices substitute decision-maker (RPSDM). They can only make restrictive practice decisions for you if you do not have capacity to consent, and there is no RPSDM appointed or other pathway available under state or territory law.

Important links

Add aged care restrictive practice substitute decision-makers