From 1 November 2025, older people will have stronger protections under a new rights-based Aged Care Act.
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Call the Aged Care Advocacy Line, our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Informal aged care supporters

Registered supporters with My Aged Care

Current and planned substitute decision-makers

Aged care restrictive practice substitute decision-makers

Other supporters

Informal aged care supporters

Informal supporters are people who support you in making decisions, but you haven’t registered them with My Aged Care or another government entity or business. They may be family, friends, carers, and other significant people in your life.

Add informal aged care supporters