Aged Care Specialist Officers (from My Aged Care) provide in-depth information and face-to-face support in some parts of Australia. Click here for a list of locations.
OPAN network member adovocates, supported by Financial Advocacy Officers, can help you to understand costs, options and alternative solutions. They might also refer you to Services Australia’s free Financial Information Service (FIS), which helps you to make informed decisions about your finances.
Financial Information Services Officers can help you to plan for your future financial needs, but they do not offer financial advice.
There are further resources and tools listed below.
Documents and external links
Learn more about where to go for further help. These documents and websites offer help, strategies, and practical information. Brief descriptions are provided for each document or link.
How do aged care costs work?
Aged care home costs and fees
Aged care home fee estimator
Support at Home costs and contributions
If you are eligible for the Support at Home program, it’s important to understand what contributions you may have to pay. Visit the My Aged Care website for more information on contributions and managing your budget.
Support at Home fee estimator
My Aged Care income and assets assessments for Support at Home
Financial support and advice
Aged Care calculation of your cost of care
Financial Information Service (FIS) Officers
Learn about Service Australia’s Financial Information Officers, how they can help and the services they provide in relation to your future financial needs.
Financial Information Service
Learn about Service Australia’s Financial Information Service which can help you make informed decisions about your finances including helping you understand what happens when you move into aged care.