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Call the Aged Care Advocacy Line, our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Home care packages Q&A

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Follow up webinar to answer your questions about home care packages, including statements, fees and charges.

Home care packages provide care and coordinated support at home for older people across Australia. They should be flexible and centred around the needs and wants of the older person.

Join our panel of experts for this special Q&A webinar answering your concerns and queries relating to home care packages.

The panel hosted by Kyle Olsen includes:

  • Heidri Brook – Senior Practitioner, Financial Advocate , Aged and Disability Advocacy Australia (Queensland member)
  • Gwenda Darling – Member, Older Persons Advocacy Network’s National Older Persons Reference Group
  • Stephanie O’Halloran – Director, Home Care Operations Section, Department of Health and Aged Care

Webinar resources

My Aged Care resources:

Department of Health and Aged Care resources:

  • aged care assessment guidance framework fact sheet
  • home care pricing schedule definitions fact sheet
  • impact of changes to the SCHADS award for the home care packages program fact sheet
  • support at home program overview.
  • Australian  Competition and Consumer Commission – Home care: a guide to consumer rights booklet
  • Contact Carer Gateway for carer information and support