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Our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Home care packages: what’s changed?

Click on the ‘CC’ button to turn on captions.

In January 2023, the Australian Government put a cap on management and administrative fees for Home Care Packages and updated the program’s operational manual.

In this webinar, our expert panel will discuss:

  • what the recent changes will mean for home care services and fees
  • what’s included and what’s excluded
  • where to go for more information and support.

They will also talk about the 15 per cent pay rise for aged care workers, from June 30, and its effect on the aged care system.

Our panel hosted by Dianne Weller includes:

  • Craig Gear OAM, CEO, Older Persons Advocacy Network
  • Frank Smith, home care recipient, member of OPAN’s National Older Persons Reference Group
  • Melissa Fraser, Financial Advocacy Officer from ADACAS (OPAN’s ACT member)
  • Julia Atkinson, acting Assistant Secretary of the Home Care and Assessments Branch, Department of Health and Aged Care.

Webinar resources

My Aged Care resources:

Department of Health and Aged Care resources:

  • price capping changes to Home care packages – as of  January 2023 fact sheet
  • Home Care Packages Program Inclusions and Exclusions – April 2023 FAQs

OPAN resources:

  • watch Graeme’s story – Financial Advocacy Officer, Heidri  was able to help Graeme untangle the issues with how his package was being managed
  • explore OPAN’s Self-advocacy toolkit
  • download the practical tips sheet for home care costs – OPAN’s Financial Advocacy Officers have put together their top tips to help with understanding home care costs

Further resources coming soon.