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Call the Aged Care Advocacy Line, our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Home Diversity resources Diversity characteristics Characteristics p6

Characteristics p6

People living with cognitive impairment, including dementia

Australian Institute of Health and Welfare (AIHW) (2021) Dementia: Overview.  Available from: https://www.aihw.gov.au/reports-data/health-conditions-disability-deaths/dementia/overview

Australian Institute of Health and Welfare (AIHW) (2021)  Dementia in Australia 2021 report. Available from: https://www.aihw.gov.au/reports/dementia/dementia-in-aus/contents/about

Dementia Australia resources:


Aged care services and support available for people living with cognitive impairment, including dementia

Department of Health and Aged Care. Working with dementia in aged care.  Available from: https://www.health.gov.au/health-topics/aged-care/providing-aged-care-services/working-in-aged-care/working-with-dementia-in-aged-care

My Aged Care. Caring for someone living with dementia.  Available from: https://www.myagedcare.gov.au/caring-someone-living-dementia

Department of Health and Aged Care. Dementia Carer Respite and Wellbeing Program.  Available from: https://www.health.gov.au/initiatives-and-programs/dementia-carer-respite-and-wellbeing-program

Australian Government. Carer Gateway – https://www.carergateway.gov.au/

National Dementia Helpline (1800 100 500) is a free telephone service that provides information and advice.  Further information is available from: https://www.dementia.org.au/helpline


Delivering safe and inclusive services for people living with cognitive impairment, including dementia

The following agencies support people affected by dementia and the health and aged care workforce to deliver education, training, advocacy and support.  For more information, go to:

The Dementia Centre  provides a wide range of practical resources to support staff working with people with dementia: Available from their Learning Hub: https://www.dementiacentre.com/resources

Dementia Australia (2022) Dementia Learning Guide 2022.  Further information is available from: https://www.dementia.org.au/dementia-learning-guide-request

Dementia Australia (2021) Dementia Language Guidelines.  Available from: https://www.dementia.org.au/sites/default/files/resources/dementia-language-guidelines.pdf

Department of Health and Aged Care. Dementia-Friendly Communities.  Available from: https://www.health.gov.au/initiatives-and-programs/dementia-friendly-communities.
Additional resources are available from: https://www.dementiafriendly.org.au/find-resources

University of Tasmania’s Wicking Dementia Centre is a global leader in dementia research and education.  They offer a number of free online courses and resources.  Further information is available from: https://www.utas.edu.au/wicking

Department of Health (DH) (2020) Three simple checks to support your residents – for personal care workers in residential aged care. (describes actions to support residents displaying changes in behaviour) Available here.

National Ageing Research Institute (NARI) and Curtin University. Moving Pictures: Dementia awareness for CALD communities.  Visit https://www.movingpictures.org.au/ for further information

The TOP5 Program helps staff, clients/residents and carers work together to personalise care for people with memory and thinking problems.  The program was originally developed by Central Coast Local Health District for use in hospitals.  Resources have now been developed for residential and community aged care services.  Translated resources are available, along with tailored resources to support diverse consumers including people of Aboriginal descent and people with a disability.  Further information is available from: https://www.cclhd.health.nsw.gov.au/patients-and-visitors/carer-support/top5/

Houston, A. & Christie, J. (2018) Talking Sense: Living with sensory changes and dementia.  Available from: https://www.dementiavoices.org.uk/wp-content/uploads/2019/05/Talking-sense.pdf