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Call the Aged Care Advocacy Line, our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Notice: We’re updating this website to reflect changes under the new Aged Care Act, commencing 1 November 2025

Self-advocacy toolkit

What you need to know for better aged care

Self-advocacy or speaking up means having the right information to get the care and support you need. Explore the topics below to start.

Home Self-advocacy toolkit Your aged care rights Aged Care Quality Standards

Aged Care Quality Standards

The content on this page has been updated to align with the new Aged Care Act, which came into effect 1 November 2025.

To qualify for government funding, an aged care provider must be approved as suitable by the Aged Care Quality and Safety Commission.

Approved service providers also have responsibilities under the Aged Care Act 2024 relating to the quality of care, the rights of care recipients as set out in the Statement of Rights, and governance.

The Aged Care Quality and Safety Commission monitors and assesses the performance of approved aged care providers against the Aged Care Quality Standards (Quality Standards).

The Aged Care Quality Standards reflect the quality and level of care and services you can expect to receive from your aged care service provider.

Professional aged care advocates frequently use their knowledge of the Aged Care Quality Standards to support better outcomes and you can too. See the Quality Standards in action, in the ‘Your rights’ video.

What the Aged Care Quality Standards mean for you

This animation explains how the new Aged Care Act comes together. Key changes include enhanced rights and protections for older people, stronger rules and regulations for providers , higher quality care, easier access and entry to services , greater choice and transparency  and a stronger workforce.

Documents and external links

The below resources offer help, strategies, and further information about the Aged Care Quality Standards. Brief descriptions are provided for each document or link.

Aged Care Quality Standards

The strengthened Aged Care Quality Standards came into effect on 1 November 2025 and include an increased focus on rights, food and nutrition, clinical care and diversity. View the standards in full on the Aged Care Quality and Safety Commission’s website.

Aged Care Quality Standards information

View the Aged Care Quality and Safety Commission resources to find out more about what the Aged Care Quality Standards mean for your care.

Aged Care Quality Standards poster for older people

Download this handy poster to understand what to expect from each of the Aged Care Quality Standards.

Aged Care laws in Australia

The Aged Care Act 2024 is the main law that covers government-funded aged care. It sets out governance on regulation, approval of providers, quality of care and the rights of people receiving care. Laws on diversity and discrimination also apply to aged care.

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