OPAN’s network members received more than 44,000 requests for advocacy and information support from older people, their families and other representatives in 2023-24 – a 20% increase on the previous year. What they told us forms the basis of our annual Presenting Issues Report.

OPAN CEO Craig Gear OAM will discuss some of the stubborn, recurring issues – and our recommended solutions – in this webinar launch.

Topics covered:

• poor provider communication
• concerns around fees and charges
• lack of choice and control.

Panellists include:

• Ian Yates, Member, Acting Inspector-General of Aged Care
• Kate Dalton, Advocate, Elder Rights Advocacy
• Stuart Barber, Financial Advocacy Officer, Seniors Rights Service

Webinar resources:

• Read or download the Presenting Issues Report 2024
• For information about your rights and support in talking to your provider, contact us on the Aged Care Advocacy Line on 1800 700 600. You can also complete the advocacy or information support form.